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Terms Conditions That Cover Your Account

These terms set out how your icuci88a account works — what you agree to when you open one, how we handle your wallet activity, and what applies to payments made through Touch 'n Go eWallet, Boost, or GrabPay.

Account holder agreementPayment terms includedAccess subject to local lawUpdates notified via accountContact us for any query

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HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

We keep your account data secure using SSL encryption on every session. Your personal details are held only as long as your account is active or as required by applicable law — after that, we delete or anonymise them. You can request a copy of the data we hold on you, ask us to correct inaccurate details, or close your account at any time by contacting support through live chat or email.

Data Retention

We hold your account and transaction records for the period required under applicable law. Once that period ends, records are deleted or anonymised and no longer linked to your identity.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage cookie permissions through your browser at any time without losing your account.

Account Security

Your account is protected by password authentication and OTP verification on login. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate.

Requesting Changes

To update your registered details or request deletion of your data, submit a request through the Help section of your account or email support directly. We will confirm the change within a reasonable period.

What These Terms Cover and How They Apply

icuci88a Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of this platform is governed by these terms from the moment your account is created. They cover how deposits and withdrawals are processed — including transactions through Touch 'n Go eWallet, Boost, and GrabPay — how your account balance is maintained, and what happens

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if a transaction is disputed. We may update these terms when our services change; we will notify you through your registered account before any material change takes effect. Continued use after that notice means you accept the revised terms. Access to certain features depends on where
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local law permits it — players in George Town and elsewhere in Malaysia should check that their use is consistent with applicable local rules. We do not accept accounts opened with false details; if we find that account information is inaccurate, we reserve the right to
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suspend access and return any verifiable balance through the original payment method. These terms are written in English and the English version governs in any dispute over meaning.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERY CHANNELS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can walk you through it. We handle terms-related queries through live chat, email, and our account help desk — choose whichever works for you.

Live Chat Open the chat window from your account dashboard. A support agent will respond and can clarify any clause or account-specific question you have about these terms.

Email Support Send your query to our support address listed in your account settings. We aim to respond with a clear written answer referencing the relevant section of these terms.

Account Help Desk Log in and navigate to Help in your account menu. Submit a ticket with your question; we track every submission and follow up until your terms query is resolved.

Common Questions About These Terms

Here are the questions we hear most often about how these terms work and what they mean for your account.

They apply from the moment you create your account. By opening an account you confirm you have read and agree to these terms, including how payments and withdrawals are handled.

Yes. We may update the terms when our services change. We will notify you through your registered account before any material change takes effect. Continued use after that notice counts as acceptance.

If you do not accept a revised version, you should stop using the platform and contact support to close your account. We will process any verifiable balance back through your original payment method.

Yes. All deposit and withdrawal activity — including transactions via Touch 'n Go eWallet, Boost, and GrabPay — falls under these terms. Disputed transactions are handled according to the process set out here.

Submit a data request through the Help section of your account or email support directly. We will confirm receipt and provide your data within the period required under applicable law.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that your use of the platform is consistent with the rules that apply in your location.

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